Doing It Right
February 12, 2008 – 7:35 pm | by Daryl TayAfter the terrible experience with Todoist, I went on to experiment with Remember The Milk. If that sounds familiar, it’s because it was covered in part 3 of Twitter 201 under best apps to use with Twitter.
So why is Remember The Milk such a great improvement over Todoist?
1) Complete step by step guides for various features
2) The Twitter plugin
3) The Gmail plugin – everytime I open my Gmail, the tasks I have yet to do are staring at me in the face. No way around it.
Their online interface and brilliant way of weaving in other platforms like Twitter and Gmail has even made me switch over to Firefox for the first time, and even give serious thought to paying $25/year for their premium service, including MilkSync, so I can use it on my phone.
Two companies operating on the internet. One fully embracing Web2.0 and understanding exactly what customers online want, the other, utterly clueless. What do you think?
Tags: embrace web2.0, gmail plugin, milksync, remember the milk, todoist, twitter, twitter 201, twitter plugin
One Response to “Doing It Right”
By cosmicrepairdude on Jun 18, 2009 | Reply
Here’s why I think RTM sucks: it’s unreliable. After deciding I needed a weekly reminder, I decided to compare RTM and PingMe around 6 months ago. I set up 2 repeating tasks on each, my regular Thursday task and a daily reminder that would indicate to me whether the services were reliable and trustworthy. PingMe has worked flawlessly. RTM stopped sending me the daily reminder after 4 days. Their weekly reminder continued to work, though, until a couple weeks ago when it suddenly stopped. When I tried to get help from RTM, all I got was a BS automated response, no actual help or acknowledgment of a problem. When I had a problem with PingMe’s interface, they responded to my query with help, an apology, and thanks for pointing out their instructions had been unclear.