Social Media & Digital Marketing in Singapore

Listening Makes A Difference

Remember that post about Retaggr? How you can use it to help maintain your online identity and consolidate your online services?

I was having problems with embedding the html signature into my Gmail and was going to Google for a solution at a later date, but Nik dropped by from Retaggr and saved me all that trouble, with a working solution to boot.

What happens after that?

First of all, Retaggr propels itself right up there with the list of brand/companies who are listening. Which is a big thing to someone like me.

Secondly, they transform from a nameless, shapeless online service, to one that has initiated an engagement with me. I know that if I have problems or suggestions, they’ll listen, and I’m definitely more interested in their upcoming developments than I was a few blog posts ago.

Wouldn’t you want your consumers to feel that way about your product/service/company/brand?

Tags: listening, retaggr, social media