Sunday, August 17th, 2008
SMB3 broke huge new grounds yesterday at the Asian Civilisations Museum (ACM) thanks to great partnership with the National Heritage Board (NHB). I was getting messages all Friday long about people being excited to attend SMB at the ACM and I heard about the River Room from the NHB folks and saw the pictures at the website, but I was completely blown away when I stepped into the venue. It’s a HUGE space that looks like a swanky ballroom rather than a location for an informal event like ours. In fact when I met Claudia to set up, I said “Wow, maybe we should’ve gotten a smaller room so it won’t look so empty if less people turn up.”
The reception table
NHB!
Enter… the River Room
Huge, classy and stylish.
I needn’t have worried because this was the most amount of people we’ve ever had at an SMB for sure. When people were sitting the chairs were full, if not there were throngs of people standing around. It was really quite something.
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Many, many people!
I felt the vibe this time round was a little more “intense” than previous SMBs. Maybe it was the more official looking venue compared to the previous cosy cafes, but I definitely sensed a lot more interest and enthusiasm and mingling this time round compared to the previous two. It was as if everyone knew they were in a room with bright, like-minded people and wanted to make the most out of every minute and maximising their time there.
One thing that didn’t go too well, was the discussion topic. We wanted to have a panel but that didn’t work out so we thought going ahead with “table discussions” would work. But I guess they didn’t. We’re still experimenting with the format, but SMB is the community’s not ours. We just organise it. So if you felt the topic was too serious, too trivial, too boring, needed facilitators, needed moderators, let us know! We’re going to figure out a way to make this work for SMB4.
Walter from NHB sharing with us NHB’s social media efforts.
For me, the biggest thing at any SMB is the people. And I was incredibly excited that I didn’t know about half the people there! It’s amazing that almost six months after the first SMB, it’s still generating interest among people who are willing to come for the first time. I particularly enjoyed meeting Pat Law in person after so much communication on our blogs, Twitter and Plurk, Todd Murray from Active Channel who I only met online the day before on LinkedIn, Willy Foo from Live! Studios who provided great fun with his photography, and many many others who are too many to list here.
I really love how SMB is becoming this melting pot of people literally from everywhere in the social media space. Bloggers, podcasters, videocasters, in-house people, agency people, casual enthusiasts, academics, entrepreneurs, tech people and everyone else. It’s great to have Miccheng from Podfire filming Geek Goddess TV at SMB2, and the Tech 65 crew recording live at SMB3. It’s truly bringing together the best of both “social” and “media”.
Tech 65 recording live!
Admittedly right now SMB does not have a firm “mission” to drive here in Singapore, but we started off wanting to provide a platform to get everyone together to mix, share experiences and learn from each other, and I think it’s doing just that. Not necessarily at the three hours during brunch, but all the connections and conversations that happen after that. As much as I was delighted to see so many new faces, I was equally ecstatic to see so many returning faces who have been consistent supporters of social media in Singapore in general, and SMB in particular.
At this point I’d love to hear from everyone how you felt about the event. Be frank, be critical. After all if you’re waking up on a precious Saturday morning to come to SMB, it should be worth your time. Let us know what worked, what didn’t work, what you’d like to see more of in the future, etc etc.
Finally, I’d like to thank Walter, Wei Chong, David and Kenny from NHB for agreeing to partner up with us. I cannot state enough what a great help they were with the venue. It was really good knowing that we secured a great venue and not having to worry about it for the last few months. I completely forgot about signage but they had all bases covered with great signboards everywhere ensuring that no one got lost. Thank you so much. Of course, it wouldn’t be possible without my co-conspirators as well: Sheylara, Claudia and Derrick.
Willy has great photos up on Facebook. I’m going to insert two of the group pictures here. Memories of a good Saturday morning well spent meeting great people.
Group Shot 1
Group Shot 2
Links to other SMB3 Coverage:
Walter @ Cooler Insights
Dorothy’s post
Michael @ Communicate Asia
Cullen @ Media Slog
As always I’ll be posting a full rundown of all the blog coverage sometime next week, do let me know if you blogged about it so I can include you! Tagging your posts as “social media breakfast singapore” and “smb singapore” would be greatly appreciated!
Tags: acm, active channel, asian civilisations museum, claudia.sg, communicate asia, cooler insights, geek goddess tv, live studios, media slog, national heritage board, nhb, podfire, river room, smb singapore, social media breakfast, social media breakfast singapore, tech 65
Posted in Fun, community, social media breakfast | 9 Comments »
Tuesday, July 1st, 2008
So today Estee, Ian, Michael, Dorothy and I headed down to Sheraton Tower to speak to about 450 P&G Executives about Generation Y, the New Consumer and our purchase decisions as well as media consumption habits.
Michael, Dorothy and Ian getting ready.
Without a doubt, it was the biggest crowd I’ve ever spoken to (not including emceeing) and I hope they found it useful. One big concern (as always) is how “safe” it is to put your brands in the hands of consumers. As one of the execs put it, how do we know a blog won’t serve as a “brand spoiler”?
Left side of the room
Right side of the room.
I think it’s simple. The point I tried to hammer home today is: If your content or brand or product or service doesn’t suck, it won’t happen. By suck I mean the whole world hates it. I don’t think it has to be a perfect product, but a flawed one open to feedback is fine. And if you’re P&G, the textbook example for great brands, why should you be afraid? Your products should speak for themselves!
The one question I always want to ask is this: If you have kids (say, above 15). Do you really believe that your current media buying habits are in sync with their media consumption habits? I tried asking this today, but less than 10 people in the audience had kids over 15. So it became a moot point.
To some extent I think that’s a very dangerous position for an organisation to be in. If your key decision makers are at the age where they’re not interacting with Gen Y and think they are “safe” in the knowledge that what has worked for the last 30-40 years of marketing will still work, that spells trouble.
The smart companies will pick the brains of their youngest employees. MTV did that when I was there. Almost every week they would ask me “What would your age group think of this?” or “Is this lame to you?” or questions like that. I remember one instance where somebody two levels above my immediate superior (meaning she’s VP level) came to me and asked my opinion on some new VJ audition tapes.
I’m not trying to be a diva, but it astounds me that there were 140 students at Ad:Tech last week, and almost none of us were approached by execs just to talk.
Let’s put it this way: Every six months new graduates enter the workforce and decide what to buy with their newfound spending power. If you haven’t been communicating to them earlier, what makes you think you can do it now?
ps: While we’re on the topic of Gen Y. I found it weird to receive this as a “thank you” gift from P&G:
I don’t want to seem ungrateful but… Boss for women? I don’t get it. In future, either get “thank you” gifts that can go to either sex, or label your “thank you” gifts appropriately.
Tags: brand spoiler, brands in the hands of consumers, communicate asia, dorothy poon, geek goddess, generation y, media consumption habits, p&G, proctor & gamble, purchase decisions, sheraton tower, the new consumer
Posted in Gen Y, Marketing | 9 Comments »
Thursday, May 8th, 2008
Listening to Marketing Over Coffee on the way home, there was a very small section talking about GoogleDocs and how you can activate a form to collect data for you. It also made me think further on the question about how much we’re collaborating (or not collaborating) online.
We had to create a wiki for our social media class, and of course, wikis tell you how much (or little) someone edited the final output. It was noted that a handful of people contributed the majority of the content, which made our Professor, Michael Netzley, less than thrilled. I brought up the point that though a few people may have been the actual ones to enter the text, doesn’t mean the whole team did not collaborate together. Both sides are debatable, but that’s not the point.
I’m an assistant scout leader for my alma mater’s scout troop and every year around this time we have a camp. As with previous years, the emails pile up, meeting minutes get distributed, camp schedules get sent and changed and re-sent and re-changed until eventually, no one knows what in the world is going on anymore.
To solve this, I set up a wiki for the leaders. It’s a private wiki so I’m sorry I can’t share the link. I will however say that we’re using PBwiki, which I find to be superior to Wetpaint in terms of editing as well as help. But that aside, so far it’s been helping us keep track of personnel and manpower, topics of discussion, a couple of things to be noted, schedules, equipment lists and so on.
No more losing of minutes on paper, no more “can you send me the latest schedule? I can’t find it”. Everything is up there and updated. To the minute.
So why aren’t more of us doing this? Is it the challenge of working alone as Michael brings up? Or an unwillingness to change our styles of working?
Does it make sense for us to share our items on Google Reader (my shared items are here)? Or on del.icio.us? How about collaborating on Google Docs in the classroom? In the office?
To me the biggest problem is convincing the people you’re working with that it’s worth their while. In my scout case study, I knew the people who were primarily going to enter the data would be the younger adult leaders, while the older leaders would keep and eye on it from time to time. To both of these groups, you gotta speak their language.
To my peers, it was the idea of collaboration. To see everything in one place, to have links and for easy reading. To the senior leaders, it was the idea of streamlining information. Not losing paper, not having to distinguish whether schedule(final).doc is the true schedule or schedule(final)THISISTHEREALFINAL.doc is the true schedule.
So how’s collaboration working (or not working) for you? Are you using wikis regularly? Online document processors or software based? Is it a challenge convincing your classmates/colleagues to use it as well?
Tags: collaborating with google docs, collaboration, collaboration on google docs, communicate asia, google docs, googledocs, marketing over coffee, meeting minutes, michael netzley, pbwiki vs wetpaint, schedules, scout wiki, scouts, sharing google reader items, social bookmarking, social media class, wiki
Posted in Google, Icio, Research, collaboration, social media | 4 Comments »
Tuesday, April 29th, 2008
What Read And Comment Day?
Yesterday was Read and Comment day, where you have to make an active effort to comment on blogs and join the conversation. It was suggested by Chris Brogan, and true to form, he even left a comment here as well. Read and Comment day also inspired me to encourage people to strengthen their links to people on Twitter, especially the weaker links.
My Report
I put aside an hour last night to really go through my Google Reader (learnt how to use it yet?) and properly digest blog posts and comment. In a lot of ways, it reminded me of when I first started blogging in January when Prof. Netley advised us that we should comment twice as much as we post to establish a presence and drive traffic. I’m a little embarrassed to say that I forgot that along the way, but Read and Comment day really reminded me how important it is not just to create my own content by blogging, but to add value to others’ content as well.
How About You?
Have you found yourself commenting less than usual? Something holding you back from joining the conversation? Go post a couple of comments today. You’ll feel great!
My Conversations
All great topics, especially if you’re into social media. Why not read and comment on them (or right here) yourself?
Tags: chris brogan, commenting on blogs, communicate asia, google reader, how to use google reader, michael netzley, read and comment day, social media, strengthen twitter links, twitter
Posted in Blogs, Fun, social media, twitter | 3 Comments »
Monday, March 31st, 2008
Taking the place of Icio Links this week, some great online coverage of SMB: Singapore.
First up, Michael’s video. 12 minutes of awesomeness (you have to click on the link because as usual, Wordpress is giving me problems with video).
Hisham gives his recount of a crazy weekend .
Amsie the foodie of course has her food pictures up.
Andrew too had a busy weekend but made the time to appear for SMB
YuHui’s post is here.
Prof. Michael dropped in for awhile but then followed the various conversations online to chime in as well.
Jeff Pulver (from whom we borrowed the personal tagging idea) picked up our video and we’re also very happy to have been picked up by Mitch Joel in Episode #97 of Six Pixels Of Separation. If you haven’t listened to this podcast, you need to. It’s the spark that got the collaboration for SMB off in the first place!
Truly a remarkable experience with great connections and conversations going on as well as a great community being formed. Don’t miss the next one!
It’s very possible I didn’t get all the pingbacks/trackbacks/links/Google Alerts, so if you posted something up on SMB: Singapore. Do let me know and I’ll add you in!
Edit:
Also picked up: a comparison between journalists and bloggers.
Nabilah has a recount of the whole social media adventure of hers from class to our audio interview to the SMB.
Sheylara wrote a lengthy post (with lots of great pictures) that you should check out as well.
Tags: amelia, aplink, communicate asia, curiousfoodie, delicious, hisham, Icio, jeff pulver, miccheng, michael cheng, michael netzley, mitch joel, personal tagging kit, six pixels of separation, smb singapore, social media breakfast singapore, social media video
Posted in Singapore, social media | 3 Comments »
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