Monday, December 8th, 2008
Only four links this week:
Twitter/Brand Monitoring
Jesse Stay has an exclusive interview with the woman behind @BritneySpears on Twitter over on Louis Gray’s blog, and I found this to be a very, very interesting read. When you think about Twitter, you think about people in social media or tech people or people who live their lives online. Yet @BritneySpears has found some footing with an audience of more than 10,000 (maybe it isn’t even her audience, maybe it’s a wider audience than her usual), and the results look to be, for the most part, positive.
It just makes you think, if a female pop star with a tarnished image in the last few years can get on something like Twitter and begin to make small steps to getting back on the right track, what can your company do with it?
[I'm @uniquefrequency on Twitter, if you want to link up there]
Social Media In Businesses
More than 60% of companies are not ready to engage in social media - Surprise surprise? Not really, if you ask me.
if you have a “spying” culture you distrust your employees’ reading habits and how they spend their time. You will therefore distrust their ability to engage with customers on your behalf or you will put so many controls over it that it will sound 100% inauthentic. Think of people willing to speak in public in dicta rial countries - they have zero credibility, as most people assume that they are shills for the regime.
If your company is one of those that blocks Facebook, all it does is signal an extreme lack of trust in your employees. And most of Gen Y aren’t going to take it (Minus the bankers. They’ll do anything for money)
Generation Y/Millennials/Digital Natives
Read Write Web tells us that Millennials Will Route Around IT Departments - There are statistics in this research, but here’s the bottom line:
This report definitely makes it clear that IT departments can either choose to adopt some of these technologies, or they will risk that a large number of their young employees will simply go rogue.
I’ve had a little bit of experience with this in the past and I can say with some certainty that whatever organisations think they’re blocking, they’re not. Whether I want my email forward to Gmail and IT won’t do it for me, or running Firefox from my USB stick because I can’t download Firefox, there are ways to get it done. Blocking IM and/or Facebook? Pretty much useless with the 3G iPhone. (not that I have one).
Just let it go and find more meaningful work for the IT department to do (like improving web analytics, for one).
Blogging
Bryan Person of Social Media Breakfast asks whether blog sidebars are useful. I think they are and I feel I could definitely utilise mine more efficiently. How do you use yours? What are the must haves for your blog sidebar?
That’s it for this week, do share links with me on Delicious.com (I’m uniquefrequency) or just leave them in the comments below!
Tags: 3g iphone, @britneyspears, @therealbritney, blog sidebars, brand monitoring, britney, britney spears, bryan person, businesses not ready to engage in social media, delicious, digital natives, facebook, firefox, generation y, gmail, is your business ready for social media, it departments, louis gray, millennials, social media breakfast, social media in business, twitter, uniquefrequency, usb stick
Posted in Gen Y, Links | 2 Comments »
Friday, November 7th, 2008
So Pat Law invited me to do a little collaboration with her (her post here) inspired by this post featuring a brand-timeline portrait. And one of the results is of course to see how different a male and female’s brand usages are, but I think there are going to be a few interesting insights as well. I definitely found out more about my needs, wants, usage patterns and brand loyalty by doing this.
Our criteria is simple: If we are likely to use a particular brand on an average day, we’ll include it in. So for example, even though I may only use my Flip Mino once or twice a week, I include it because the probability I use it on an average day is about even.
While originally, this was organised by timeline (i.e. at what time would you interact with which brand), I’ve decided to do it by category because I think it says more about my consumption patterns that way. Does it mean I use all of these brands everyday? No. But it’s fairly representative in that if I feel like a coffee, Tim Hortons is my destination.
Social Media/Web Apps
Social Media/Web Apps
So I’ll start, obviously, with social media and web apps. This is fairly straightforward, but the one thing I noticed when I started to list down the brands I’d include, was that Windows Media Player was an app I particularly wanted to list due to my immense dislike of iTunes.
Technology/Gadgets
Technology & Gadgets
Pretty straightforward here, so I’ll leave it as that.
Apparel
Apparel
This was just about the hardest category to do. For each of the brands listed up there, I have only one or two products from them: Zara (jacket, coat), Nike (sneakers), American Eagle (wallet), H&M (jacket, scarf), Guess (jeans), Levis (boxers, jeans).
This by no means indicates clothes aren’t important to me, just that I’d rather find some obscure shop and find a “slogan” tee, rather than head to the Gap or wherever to purchase one. However, the brands I do purchase for clothes (particularly Zara, Guess and Nike), I’m particularly loyal to.
Hygiene
Hygiene
Hygiene was fun to do because I have so many products. The ones I’m listing here are only those I’m using here with me in Canada, and I’m sure I have plenty more back home. I’m going to say hygiene is one area where I’m most susceptible to advertising.
Oral B from the whole “more dentists use” ads, Colgate was on all the time growing up, Axe from all the cool male advertising, Gillette is everywhere as well. I also want to say I actually have a strong dislike for Adidas as a brand, but only use their deodorant because it complements the cologne.
Interests
Interests
This was another really hard category because you don’t have brands for “books” or “music” or “Heroes” or “Lost”. So I included the brands of graphic novels I’m likely to read, as well as MTV (the TV channel I’m most likely to watch) and EA Sports which is the brand of the game (FIFA ‘09) that I’m playing now
Food
Food And Drink
This was not surprising at all. I generally don’t care about the food I eat, but I do like my drinks. The interesting thing here is that none of these brands would exist if I was blogging about this from Singapore. Tim Hortons would be Starbucks, Molson Canadian beer would be Corona, and Vitamin Water doesn’t exist. In other words, my brand preference is rather flexible and easily changed. Prior to coming here I hadn’t tried either Tim Hortons or Molson Canadian, but they’ve displaced my usual brands pretty quickly.
Finally, one miscellaneous brand:
Equality Logo
This is Equality, which is, from what I can tell, the house brand of Canada. Easily 20-40% of the stuff we buy here for the house, is from the Equality brand. Microwave food, toilet paper, eggs, canned food and much much more is all Equality.
I guess this is meaningful because when we first came here and went to the supermarket, we didn’t know what brands to get, but the mere pervasiveness of Equality made us gravitate towards it. Also, even though Equality easily accounts for a large portion of our weekly expenditure, I couldn’t find its’ logo online, and had to take a picture to get it. An overlooked brand, perhaps?
My takeaways from this exercise?
1) I experiment with a lot of brands. Nikon, HTC, Molson Canadian and Vitamin Water didn’t exist in my mind one year ago, but they do now.
2) I consider myself part of the “tribe” of some brands than others. Skullcandy, Nike, Flip, Sony, Axe, and MTV just to name a few.
3) Old habits die hard. I don’t think I’ve ever used another toothbrush except Oral B, or toothpaste except Colgate. Even if I did see products from other brands on the shelves, they don’t even register. It’s also very hard for me to use other social bookmarking tools like Twine because I’m so used to Delicious.
4) Word of mouth influences my purchase decisions a lot. Skullcandy, Sony, Nikon, Axe, Firefox, HTC, Flip, Versace and Tim Hortons are all word of mouth brands, that are now favourite brands.
How about you? What are the brands you feel passionately about? How do they fit into your daily/weekly/monthly behavior? If you were to do one of these by category or by timeline, how would it look?
ps: I’m sure I left out some brands of stuff that I use but just didn’t take note off, please excuse that.
Tags: adidas, american eagle, axe, blankanvas, brand timeline portrait, brands guys use, canon, colgate, dc, delicious, dopod, ea sports, equality, facebook, firefox, flip mino, gillette, guess, h&m, head & shoulders, htc, ipod touch, last.fm, levi's, marvel, molson canadian, mtv, nike, nikon, oral b, pat law, Plurk, popular brands, seaget, skullcandy, sony vaio, steam, tim hortons, twitter, versace blue jeans, vitamin water, windows media player, wordpress, zara, zirh
Posted in Gen Y, case studies, collaboration | 6 Comments »
