Social Media & Digital Marketing in Singapore

The Open Room: Journalism’s From Mars, Social Media’s From Venus

Mars & Venus

Ogilvy’s Digital Influence team held another Open Room, titled “Journalism’s from Mars, Social Media’s from Venus” and after tonight, I think it’s clear that the problem they have is the problem everyone (businesses, schools, non-profits, the music industry, etc) is having. They were sitting on a model that was working for the last 50 or so years, have been blind-sided by the sudden tidal wave of social media and not only are they not scrambling to catch up, but they’re actually holding on to the old world for all that it’s worth.

As with panels, I was fully prepared for some of the audience to be un-accepting of some young (and even worse, enemployed) punk telling them what the world is like. And it was no different this time, which is fine with me, it makes life exciting! How awfully boring would it be if everyone just nodded their heads and agreed.

I think it was a really interesting discussion. There was as much uncommon ground as there was common, and it’s painfully obvious both sides have to learn from each other. Monetisation is not a dirty word, but neither is trusting a fellow blogger. I think we have to move away from our normal worldviews that content creating is done for passion (for bloggers) or that the man on the street (or the Tweeter on Tweetdeck) is less reliable and/or credible than the journalist.

Thinking about “journalism” from the point of breaking news and real good opinion pieces is one thing. But I think we need to think about where the money comes from. Thinking about subscription models and what not is fine (even though they won’t work), but as Thomas Crampton brought up, mainstream media has enjoyed the monopoly on reaching people and advertising for a very long time, and companies are just beginning to realise that they can bypass the “middleman” entirely, thus crippling the revenue model. Will it provide them the reach? Probably not. Will it provide them the influence? Barack Obama’s YouTube channel suggests yes (yes yes I know it worked in tandem with traditional media).

As a closing comment: someone said that old habits die hard, referring to the staying power of traditional media and being used to opening that Sunday edition of the paper over a slow and leisurely breakfast. Here’s a thought: my “old” habits from the old world started changing by the time I was thirteen, and many were gone by the time I was seventeen. Radio, once a nightly listen for the dedication show,  is an afterthought, so are magazines. TV serves my purposes when I want it to, newspapers have flown out of the window, music exists in the form of mp3s, not cds. The only “old world” habit I maintain is the reading of books.

My point is this: as much as old habits die hard, to the new generation, new habits form at an alarming speed that the world has never seen before. When, if ever, has a generation been influenced so quickly and successively like from the transition to Friendster to Facebook? That’s not just the speed of platform change, but the speed of diffusion from half a world away. When and how fast did we take up texting to replace calling? The speed of change is crazy. Geographical boundaries barely exist anymore. And I would ask people who believe in the “old habits” to take a look at their children, their nephews, their nieces or anyone under 20 and tell me how many of their “old habits” they see replicated in them, and ask how different the world will be in five or ten years, and if now’s the time to think about that change, or cling on to “old habits”.

Tags: advertising, barack obama, Books, credibility, dedication show, digital influence, facebook, friendster, generation y, geographical boundaries, journalism's from mars, magazines, monetisation, monetization, mp3s, music, newspapers, ogilvy, old habits die hard, old world, open room, radio, reliability, social media's from venus, staying power, subscription models, thomas crampton, trusting bloggers, tv, youtube

Posted in Blogs, Events, Gen Y, Media, Singapore, mainstream media, social media, twitter | 10 Comments »

Community Migration: Natural Evolution?

Daphne plurked today about leaving Plurk to concentrate on ping.sg as well as Twitter and because things were just getting too overwhelming for her to keep up with everything at once.

It got me thinking about whether this is a natural progression of sorts. People join an online community until the benefits of another (uptime for Plurk) far outweigh the previous benefits of another (Twitter), or the conversations on Plurk are more intense/genuine than those on the shoutbox on ping.sg. What do we do when that happens?

I know Pat Law has mentioned a very good point that people move on to better value propositions. That’s why we’re not on Friendster or ICQ anymore. If the community shifts to a new “tool”, should it matter? After all it’s people-centric rather than platform-centric isn’t it?

Of course, I’m not saying either ping.sg or Twitter are inferior, unworthy platforms. I think ping is still great for getting the latest buzz in the local blogosphere and log on at least thrice a day to check out the newest posts, Twitter runs in the background on Twhirl for stuff to pop up once in awhile. But when faced with a new, potentially better tool, what happens?

One reason also why the ping.sg shoutbox is less “vibrant” now is because many of the pingsters are on Plurk as well. This suggests that people see more value there, or are joining it because everyone is as well, or a combination of both, but that results in ping.sg being less lively. Natural evolution of online platforms? Innovate and keep your communities or die?

I pretty much understand where Daphne is coming from, so I ask the local community because I’m curious: If you’ve shifted to Plurk, do you feel like you should stick with your previous platforms just ‘cos? Or does the higher value proposition outweigh all? Very curious to know the various views behind this.

Tags: daphnemaia, facebook, friendster, icq, msn, patlaw, ping.sg, ping.sg shoutbox, Plurk, plurk vs twitter, singaporean blogosphere

Posted in Plurk, Singapore, Social Networks, community, social media, twitter | 6 Comments »

Facebook Fatigue?

I’ve been suspecting that Facebook’s been seeing a decline in activity for sometime. Just about half a year ago, the ‘home’ section with updates from my friends would be flooded hourly. Now I can login after 8 hours, and find that almost nothing has changed.

Suspicions have been confirmed with this article from ReadWriteWeb (once again picked up by Readburner, have I convinced you of its usefulness yet?), which says

There are now 15,422 apps on the Facebook platform — how many of them are truly useful? Anecdotal evidence would suggest that the novelty has worn off and users are finally starting to demand more of the applications they install.

The article also has statistics about the number of Facebook app users at their peak, and now:

There have been criticisms of Facebook in recent weeks: Marketing Pilgrim discusses a partnership between Facebook and the Wall Street Journal signalling desperation from either/both parties, and Jaffe Juice #101 has a comment on how disappointing it is that Facebook is not engaging the new media enough moving forward.

Applications are seriously beginning to rub some people the wrong way, and Facebook isn’t exactly providing the innovation that people want,  but I don’t think that’s making people tired of Facebook, or making them want to jump aboard the next new platform when it occurs.

Personally I think even with most apps stripped away, the Facebook interface is still superior to Friendster (for sure), and at least for network externality reasons, more popular here than MySpace. There are statistics to prove that MySpace is still dominant, but given that it never really caught on in Singapore, it’s not that relevant.

It would be great to hear what people here think, and maybe get a general idea of how the social networking scene is like in Singapore, and then publish some thoughts on that. My guess on where it’s going is the more frivolous applications (Grow a plant, hatch an egg?) will slowly die off, and the real social applications like iLike and Feedheads will gain popularity, as users begin to realise that Facebook can and should act not just as a Friendster clone, but a place to share information and interests in one central space.

Tags: applications, facebook, facebook applications, facebook fatigue, feedheads, friendster, ilike, jaffe juice, marketing pilgrim, myspace, readburner, readwriteweb, Singapore, social media, social networking

Posted in Singapore, Social Networks, social media | 7 Comments »