Social Media & Digital Marketing in Singapore

Fun With Brands

Friday, November 7th, 2008

So Pat Law invited me to do a little collaboration with her (her post here) inspired by this post featuring a brand-timeline portrait. And one of the results is of course to see how different a male and female’s brand usages are, but I think there are going to be a few interesting insights as well. I definitely found out more about my needs, wants, usage patterns and brand loyalty by doing this.

Our criteria is simple: If we are likely to use a particular brand on an average day, we’ll include it in. So for example, even though I may only use my Flip Mino once or twice a week, I include it because the probability I use it on an average day is about even.

While originally, this was organised by timeline (i.e. at what time would you interact with which brand), I’ve decided to do it by category because I think it says more about my consumption patterns that way. Does it mean I use all of these brands everyday? No. But it’s fairly representative in that if I feel like a coffee, Tim Hortons is my destination.

Social Media/Web Apps

Social Media/Web Apps

Social Media/Web Apps

So I’ll start, obviously, with social media and web apps. This is fairly straightforward, but the one thing I noticed when I started to list down the brands I’d include, was that Windows Media Player was an app I particularly wanted to list due to my immense dislike of iTunes.

Technology/Gadgets

Technology & Gadgets

Technology & Gadgets

Pretty straightforward here, so I’ll leave it as that.

Apparel

Apparel

Apparel

This was just about the hardest category to do. For each of the brands listed up there, I have only one or two products from them: Zara (jacket, coat), Nike (sneakers), American Eagle (wallet), H&M (jacket, scarf), Guess (jeans), Levis (boxers, jeans).

This by no means indicates clothes aren’t important to me, just that I’d rather find some obscure shop and find a “slogan” tee, rather than head to the Gap or wherever to purchase one. However, the brands I do purchase for clothes (particularly Zara, Guess and Nike), I’m particularly loyal to.

Hygiene

Hygiene

Hygiene

Hygiene was fun to do because I have so many products. The ones I’m listing here are only those I’m using here with me in Canada, and I’m sure I have plenty more back home. I’m going to say hygiene is one area where I’m most susceptible to advertising.

Oral B from the whole “more dentists use” ads, Colgate was on all the time growing up, Axe from all the cool male advertising, Gillette is everywhere as well. I also want to say I actually have a strong dislike for Adidas as a brand, but only use their deodorant because it complements the cologne.

Interests

Interests

Interests

This was another really hard category because you don’t have brands for “books” or “music” or “Heroes” or “Lost”. So I included the brands of graphic novels I’m likely to read, as well as MTV (the TV channel I’m most likely to watch) and EA Sports which is the brand of the game (FIFA ‘09) that I’m playing now

Food

Food And Drink

Food And Drink

This was not surprising at all. I generally don’t care about the food I eat, but I do like my drinks. The interesting thing here is that none of these brands would exist if I was blogging about this from Singapore. Tim Hortons would be Starbucks, Molson Canadian beer would be Corona, and Vitamin Water doesn’t exist. In other words, my brand preference is rather flexible and easily changed. Prior to coming here I hadn’t tried either Tim Hortons or Molson Canadian, but they’ve displaced my usual brands pretty quickly.

Finally, one miscellaneous brand:

Equality Logo

Equality Logo

This is Equality, which is, from what I can tell, the house brand of Canada. Easily 20-40% of the stuff we buy here for the house, is from the Equality brand. Microwave food, toilet paper, eggs, canned food and much much more is all Equality.

I guess this is meaningful because when we first came here and went to the supermarket, we didn’t know what brands to get, but the mere pervasiveness of Equality made us gravitate towards it. Also, even though Equality easily accounts for a large portion of our weekly expenditure, I couldn’t find its’ logo online, and had to take a picture to get it. An overlooked brand, perhaps?

My takeaways from this exercise?

1) I experiment with a lot of brands. Nikon, HTC, Molson Canadian and Vitamin Water didn’t exist in my mind one year ago, but they do now.

2) I consider myself part of the “tribe” of some brands than others. Skullcandy, Nike, Flip, Sony, Axe, and MTV just to name a few.

3) Old habits die hard. I don’t think I’ve ever used another toothbrush except Oral B, or toothpaste except Colgate. Even if I did see products from other brands on the shelves, they don’t even register. It’s also very hard for me to use other social bookmarking tools like Twine because I’m so used to Delicious.

4) Word of mouth influences my purchase decisions a lot. Skullcandy, Sony, Nikon, Axe, Firefox, HTC, Flip, Versace and Tim Hortons are all word of mouth brands, that are now favourite brands.
How about you? What are the brands you feel passionately about? How do they fit into your daily/weekly/monthly behavior? If you were to do one of these by category or by timeline, how would it look?

ps: I’m sure I left out some brands of stuff that I use but just didn’t take note off, please excuse that.

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Why Avenue Q Should Be Free, At Least Online

Wednesday, January 30th, 2008

I was talking to Wanida online yesterday and telling her I really enjoyed Avenue Q, so she asked to borrow my soundtrack. I initially said no because she should watch it in person! She countered by saying that hearing the songs, will further increase her interest to catch the next time in New York. I realised that was pretty much the same for me: listening to Les Miserables on cd on an almost-daily basis when I was young made me really want to catch it when I first flew to New York to see how the scenes I imagined in my head played out on stage.

With that in mind, I went to the website to find a song or video clip to show her, but the only clips on the official site were 29 seconds long (featuring a cast who isn’t even performing anymore), and those on youtube are secretly filmed in the theatres.

So how in the world does someone in Singapore get an actual sample of what Avenue Q is about?

First of all, let’s establish that Avenue Q does a great job with traditional marketing. There are huge billboards in Times Square with really funny, provocative advertisements. That works fine if people are living in the United States and are exposed to it.

However, Avenue Q is never going to go to certain countries like Singapore and others because it’s controversial and we’re conservative. When Singaporeans (and perhaps most tourists) visit New York, the tendency is to catch the newest show (Is He Dead?), the hottest show (Wicked) or the sold-out-for-ten-years show (The Lion King). Given that there are easily 20-odd theatres with musicals at any one time, how does a show like Avenue Q get the average tourist to consider their show instead? (And hey, before you think Avenue Q isn’t any good, they won the Tony over Wicked).

My solution is to release full length audio and video clips for download and/or streaming. Before you get up from your seat and go “What? Those seats go for a hundred bucks!”, hear me out.

This will enable people to really sample what the show is like, get the show some exposure, and if they ever make a trip over to the United States, you can bet that in addition to Wicked and Lion King (which will probably be sold out anyway), they’ll have Avenue Q in mind as a possible Broadway musical to catch as well.

Why full length audio? Avenue Q has an advantage in that it has absolutely brilliant and attention-grabbing song titles. Imagine seeing a friend listening to “The Internet Is For Porn” or “It Sucks To Be Me” on MSN or Last.fm, that is definitely going to generate interest, which can translate to word of mouth and eventually, ticket sales.

This concept of distributing certain bits of a product for free isn’t new. I first read about it in October when Chris Anderson gave away a chapter of his book, Mitch Joel at Six Pixels of Separation has also explored How to make money by giving something away for free.

Joseph Jaffe also has a new initiative UNM2PNM (that’s Using New Marketing To Prove New Marketing) by giving away 150 copies of Join The Conversation, as long as the recipients give an honest review of the book. I’ve applied for a book, hopefully geographical restrictions allow for it to happen.

Finally, let me say that I’m providing a fairly simplistic view of Avenue Q’s distribution. I don’t know what the legal scene is like and if this is actually possible. But if it were, this would be something I’d do straightaway.

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