Monday, January 18th, 2010
This isn’t new advice. I learned this just over a year ago from Keith Ferrazzi in his awesome book “Never Eat Alone“. And this doesn’t just apply to you as an individual when you need help with a problem, some advice, or in my case a job search – this applies to your organisation if you’re even thinking of engaging in social media.
Something that happens all too often is a company realises it has a new product launch coming up, doesn’t have bloggers to seed to (what a dirty word) and begins the “relationship” process at that point.
That’s too late.
If you do that, don’t be surprised that no “advocates” leap to the defense of your brand when a crisis happens and blame social media.
If you start a blog before you built relationships with other blogs and then get no traffic when you post something, don’t blame the blog.
If you want to push a press release and follow the “best practices” and tweet it at the magical hour on Friday afternoon but no one in your network retweets it because you never engaged with them, don’t blame Twitter.
You need to build that network and goodwill way in advance, so that when you need it, it’s there for you. If you’re thinking about building it because you need it – you’re already too late.
I’d love to hear from either side of the coin: great stories where you invested in a network/community and reaped the benefits or stories as a blogger/influencer where you knew the other party had its back against the wall and was grasping at straws to just get anyone possible for their press event/product launch. The comments are yours!
Tags: advice, advocates, best practices, blame social media, blog traffic, bloggers, build your network, community, engaging in social media, goodwill, grasping at straws, help with a problem, influencers, job search, keith ferrazzi, network, never eat alone, press event, press release, product launch, retweet, seeding bloggers, social media, tweet, twitter
Posted in blogger outreach, social media, social media business | 2 Comments »
Thursday, July 30th, 2009
My blog has been quiet for the last week or so thanks to a trip to Hong Kong (which I enjoyed immensely), and imagine my reaction when I got home and found mutiple emails that just offended my senses. The gist usually is something like this:
Hello,
Our awesome event [insert name of event] has secured awesome speaker [insert name of speaker] to be at said event on this awesome date [insert date] together with other awesome speaker such as [name drop #1], [name drop #2] and [name drop #3]
Attached is the press release and a photograph of the awesome speaker. Please tell the world about it on your blog
Really? Dear PR person on the other end of the email, if you had such a request, would you do anything to act on it?
Borrowing a little from Jeremy Woolf’s blogpost, Dear spammers, can we have our social media back?, I’ve decided to come up with a few “rules” for my blog:
1) The pitch had better be relevant to me, my blog, and my readers. I’ll leave you to decipher what that means.
2) The pitch should not include a press release. A social media release or a link to graphs/videos is fine.
3) Provide a beneficial call to action. This is a mutually beneficial relationship. I’m not your news channel. If you think said awesome person is so interesting, offer me a chance to meet him or her over lunch or an invitation to the event so I can blog about how awesome I thought the person was after that.
I’m going to put it as plainly as I can: such emails are spam. And following this blog post, I will mark all emails as such and forward the email to whoever the contact person is on the company webpage (hopefully the CEO) and explain why it offends me. I’m also giving serious thought to starting a PR blacklist wiki. Sure I might miss out on some really relevant piece of news months down the line, but that is a price I’m gladly willing to pay.
Tags: bad pr, bad pr pitches, blacklist pr, call to action, final straw, hong kong, mutually beneficial relationship, news channel, press release, social media release, spam
Posted in Poor Practices, blogger outreach, education, social media | 5 Comments »
