Eyes & Ears On Social Media

Moderating Comments Is Not For Keeping Negative Comments Out (Yeah, I’m Looking At You LiveCrunch)

Wednesday, June 11th, 2008

This very disturbing story came in my RSS feeds just before I left work. Remember the Plurk Badges made by PatLaw over at Blankanvas?

Well LiveCrunch was asking for some of them badges and was referred to Blankanvas. This is what followed. (click for the full screenshot)

So I headed over to LiveCrunch and posted a comment basically asking what gives. Now LiveCrunch moderates its comments, and used that moderation ability to basically not allow my comment to get through and hide this ugly behavior from the rest of the world.

How do I know? Because when I checked my site stats tonight, I saw one referrer:

So I infer from this that LiveCrunch saw my comment, went to the “edit comment” page on Wordpress, and then did not approve it. I think this is really bad practice. Moderation is not meant to keep negative comments out. I moderate mine to prevent crazy stuff from appearing, but people are free to disagree with me if they wish or call me out on certain statements, and they do.

Well, since LiveCrunch won’t reply to comments, I’d like to ask everyone who reads this to drop him a Tweet at @Livecrunch or Plurk him at http://www.plurk.com/user/LiveCrunch, ask him why he literally stole Pat’s creation and did not credit her, and then did not own up to the fact afterwards openly on his blog via the comments. The online community should speak up. What trust (or lack of) does this foster among our designers who are happy to create things for others for free, and don’t even get some credit in return? Especially when it’s explicitly offered?

As for me, I have two words for LiveCrunch with the very same Plurk badge that PatLaw made:

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